Returns & Exchanges
At Drew's Boots, we stand by the quality of our craftsmanship and want you to be completely satisfied with your fit. If your boots aren't the perfect match, you can return or exchange unworn items within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to return or exchange.
- 2.Prepare the Package
Place the unworn boots in their original branded box and secure them inside a sturdy shipping container to prevent damage during transit.
- 3.Attach the Label
Print the prepaid shipping label provided via email and affix it clearly to the outside of your package, ensuring any old labels are covered.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; once received and inspected, we will process your refund or ship your new pair.